Business-Grade Internet, Phone Systems, and Mobile Plans Backed by Real Local Support
Communication breakdowns cost Australian businesses millions in lost productivity every year. Slow support, complex billing, and the endless finger-pointing between telco and IT providers shouldn't be part of your business operations.
Neveco's partnership with 2tel delivers something different: fully integrated telecommunications and IT solutions under one roof, designed by IT experts who understand what businesses actually need.
One team, one solution, one point of accountability. That's how business communications should work.
The 2tel Difference: Built by IT Experts for Business
Why We Created 2tel
After four years of installing and supporting connections from nearly every major provider, Neveco co-founders Jason and Stuart saw the same problems repeatedly: businesses struggling with unresponsive support, technical misunderstandings, and fragmented service delivery.
The solution? Build a telecommunications company from the ground up with IT expertise at its core—where connectivity and technology work together seamlessly instead of against each other.
The Result
A telco that speaks your language, understands your technology stack, and delivers solutions that actually work for modern business operations.
Complete Business Connectivity Solutions
High-Performance Internet
- Business NBN: Enterprise-grade connections with guaranteed speeds and local technical support
- Fiber & Ethernet: Dedicated connections for mission-critical applications and high-bandwidth requirements
- 4G/5G Failover: Automatic backup connectivity ensures your business never goes offline
- SD-WAN Technology: Intelligent traffic routing optimizes performance across multiple connections
Modern Phone Systems
- Cloud-Hosted VoIP: Scalable phone systems that grow with your business
- Mobile Integration: Seamless calling from smartphones, tablets, and desktop applications
- Advanced Features: Call routing, voicemail-to-email, conference calling, and call analytics
- Geographic Flexibility: Your phone number follows you anywhere with internet connectivity
Microsoft Teams Integration
- Native Calling: Make and receive business calls directly through Microsoft Teams
- Unified Communications: Combine chat, video, file sharing, and phone calls in one platform
- PSTN Connectivity: Connect Teams to traditional phone networks for external calling
- Cost Optimization: Reduce licensing complexity while enhancing functionality
Mobile Solutions
- Business Mobile Plans: Flexible data and calling plans on Australia's most reliable networks
- Device Management: Corporate device policies and mobile application management
- International Roaming: Cost-effective solutions for traveling employees
- Shared Data Pools: Optimize costs across multiple users and devices
End-to-End Implementation & Support
Complete Project Management
We handle every aspect of your communication infrastructure deployment:
- Site Surveys: Assess current infrastructure and plan optimal solutions
- Carrier Coordination: Manage relationships with multiple service providers
- Network Design: Architect solutions that integrate with existing IT infrastructure
- Installation Management: Coordinate cabling, equipment installation, and testing
Ongoing Support & Management
- Local Technical Support: Tasmania-based team available during business hours
- Proactive Monitoring: Network performance monitoring with automated alerting
- Billing Management: Consolidated invoicing and usage reporting across all services
- Regular Optimization: Quarterly reviews to ensure optimal performance and cost-effectiveness
Why Businesses Choose Neveco + 2tel
No Overseas Call Centers
When you need support, you speak directly with local technicians who understand Australian business requirements and can make decisions immediately.
Integrated IT & Telecommunications
One team manages both your IT infrastructure and telecommunications, eliminating the finger-pointing and delays that plague traditional service models.
Transparent Pricing & Billing
Clear, consolidated billing with no hidden fees or surprise charges. You know exactly what you're paying for and why.
Rapid Issue Resolution
Because we understand both your IT environment and telecommunications infrastructure, we can diagnose and resolve issues faster than traditional providers.
Business Continuity Focus
Every solution includes redundancy and failover options to ensure your business communications remain operational during outages or emergencies.
Service Reliability & Performance
Network Redundancy
- Multiple carrier relationships ensure backup options for critical connections
- Automatic failover systems maintain connectivity during primary service interruptions
- Geographic diversity in network paths reduces single points of failure
Performance Monitoring
- Real-time monitoring of connection quality and performance metrics
- Proactive alerting for performance degradation or service issues
- Monthly performance reports with optimization recommendations
Service Level Agreements
- Guaranteed response times for support requests
- Uptime commitments with service credits for outages
- Performance benchmarks with remediation procedures
Cost Optimization & Value
Competitive Pricing Analysis
Our pricing consistently beats major telecommunications providers while delivering superior support and integration capabilities.
Total Cost of Ownership
- Reduced internal IT overhead through managed services
- Eliminated redundant services and licensing
- Streamlined vendor management and billing processes
- Faster issue resolution reduces productivity losses
Scalability & Flexibility
- Pay-as-you-grow pricing models
- Easy addition or removal of services and users
- No long-term contracts that lock you into outdated solutions
Ready to Transform Your Business Communications?
📞 Telecommunications Review
We'll analyze your current setup, review your bills, and identify optimization opportunities—most clients save money while improving service quality.
🔧 Network Assessment
Comprehensive evaluation of your current infrastructure with recommendations for improvement and integration.
Don't let poor telecommunications hold back your business growth. Every dropped call, slow connection, and support delay costs you money and frustrates your team. Contact Neveco today to experience what business communications should be.
